You are also under no obligation to answer your phone the second it goes off. I however, am expected to take calls not only from your sorry ilk through the beginning, middle, and end of the prescription filling process, but from unimportant schleps like nurses and doctors with questions of the type that can't be answered by reading your prescription label.
Which seem to be the only type of questions you can come up with. I love the "grab the bottle while simultaneously asking a question that can only be answered by looking at the bottle" maneuver. That speeds things up. Making both of us wait for you to put the goddamn bottle back down so I can tell you how many refills you have left after you realize you can't read the label that's been in front of your face for 30 seconds makes things nice and quick. Your commitment to speed in your own life only serves to motivate me to ask myself what I can do to make the prescription filling process faster.
Nothing. That's what I can do you fuck. You however, could speed things along quite nicely by not treating me telling you your copay amount as the beginning of a negotiating session. I am not a car dealer. When I tell you how much your insurance company has determined your share of the cost of your prescription will be, you have two choices. 1) Accept it and pony up or 2) Don't pay it and go away. If you choose #2, I can return your prescription to you, but haggling will only rob us both of time we can never get back, and will never, ever, result in you paying one penny less. I don't care if it was $5 last time, I don't care what the status is of your deductible, and if I did, which let me say again that I don't, I would be powerless to change how much you owe me right now.
It also helps when you decide you have insurance only after you hear how expensive your prescription will be. Nice and quick that'll make things.
Have you finished making out that check yet? Didn't think so.
Yes. It was a bad day. I'll be back to my cheery self tomorrow. Maybe. No guarantees on that.