tag:blogger.com,1999:blog-10776815.post4552369687079382060..comments2024-01-31T08:27:22.773-08:00Comments on Your Pharmacist May Hate You: I Think The Better Question Is Why Does It Take So Long For You To Pick Up Your Prescription?Unknownnoreply@blogger.comBlogger22125tag:blogger.com,1999:blog-10776815.post-35827791782025460262011-12-07T11:29:58.492-08:002011-12-07T11:29:58.492-08:00this is fantastic! My staff and I actually have s...this is fantastic! My staff and I actually have said these words to each other! Love it! Thank you, thank you!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-34724307449904321362010-05-26T11:45:57.949-07:002010-05-26T11:45:57.949-07:00Just a guess...but, assuming that European countri...Just a guess...but, assuming that European countries have only one form of 'insurance', limited numbers of branded drugs, and not everyone and their brother is taking some medication in a limited quantity as dictated by the insurance company. Just a guess.<br /><br />When we just typed labels, used the Bates numbering stamp, and handwrote documentation on the back of the script, it was pretty simple then, too. (Of course, some of us druggists hand-typed labels faster than others, so there was that, too.)Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-22684067263690589932009-05-13T13:33:00.000-07:002009-05-13T13:33:00.000-07:00I really enjoy reading your blog and am currently ...I really enjoy reading your blog and am currently working my way through your archives. <br /><br />But as a European, it is still puzzling to me why pharmacy visits take so long in the US. My wife and I had concocted the theory that the retailers force the pharmacists to take 20min to count the pills to increase store sales, but that does not seem to be the case.<br /><br />In Europe (mind you governmental health care system), when I go into the pharmacy, I give them the prescription, they fetch the box or count the pills right then and there (often in front of my eyes), tell me what it costs, I pay (since no one has a choice), and I leave. 2 minutes max.<br /><br />Any insights on that?Anonymoushttps://www.blogger.com/profile/16593181728529274380noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-45436911874318221002008-11-15T09:45:00.000-08:002008-11-15T09:45:00.000-08:00Customer trying to fill a lortab prescription from...Customer trying to fill a lortab prescription from a dentist while another Lortab prescription is ready for her,on being told that she could not have both,she snapped and dropped a couple of F bombs and said "this one is for my tooth pain and the other prescription is from my gynecologist "!!.I have read of this happening to my colleagues,but I always thought it was kind of a pharmacy legend,until yesterday.<BR/> Yesterday I told another patient that it might take about 15 minutes to fill his prescription ,he huffed and puffed and said "that long !!,then I am going to take my prescription to Walgreens ".Walgreens and less than 15 minutes haha,not in these parts idiot.<BR/> Two jokesters in one day,bless my Pharmacy ,made my day much easier to get through.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-85364040748266875422008-11-15T09:34:00.001-08:002008-11-15T09:34:00.001-08:00I think I prefer douchetards over douchey.I think I prefer douchetards over douchey.Katie Schwartzhttps://www.blogger.com/profile/00502953107364624296noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-35037784003241703592008-11-15T09:34:00.000-08:002008-11-15T09:34:00.000-08:00You'll be happy to know that I never blame my phar...You'll be happy to know that I never blame my pharmacist for my shortcomings. I love my pharmdaddy of doom! <BR/><BR/>I e-stalk my refill request. I show up an hour or two later, it's filled and, and, and I have an account, so he charges my credit card. My transactions are smooth and swift. <BR/><BR/>Sorry your customers are douchey.Katie Schwartzhttps://www.blogger.com/profile/00502953107364624296noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-7901222616125778682008-11-15T08:26:00.000-08:002008-11-15T08:26:00.000-08:00Drugmonkey, I follow you on twitter. And I'm a me...Drugmonkey, I follow you on twitter. And I'm a mere consumer of drugs, not another pharmacist. But I do like your snarky comments and perhaps I will learn to be a better customer at the counter by listening to all of you rage against the ignoramus. I am, no doubt, a drug taking ignoramus, but I love my pharmacist. Especially the handsome one. Perhaps part of the reason I love my pharmacist is my medicare part D, special case poverty exemption that makes my several thousands dollars worth of drugs dirt cheap. As I recall, when I was paying the full freight I did not love my pharmacist quite so much.Utah Savagehttps://www.blogger.com/profile/16385093247915560752noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-87822707669970251202008-11-14T19:03:00.000-08:002008-11-14T19:03:00.000-08:00How bout this one I had on the phone at my pharmac...How bout this one I had on the phone at my pharmacy today:<BR/><BR/>Customer: (after asking about a drug interaction) I am having some teeth extracted and need some dentures made. How long does that take?<BR/><BR/>Me: How long for which one?<BR/><BR/>Customer: the dentures!<BR/><BR/>Me: I have no idea.<BR/><BR/>Customer: What about the tooth extraction?<BR/><BR/>Me: I have no idea.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-84616159154132526812008-11-14T10:52:00.000-08:002008-11-14T10:52:00.000-08:00ya know what really pisses me off...when I walk to...ya know what really pisses me off...when I walk to the counter and go to scan the Rx...and they say, "wait! don't scan that yet!" And starts asking questions about some stupid OTC product...finally, after much pondering, they say, ok..you can go ahead...<BR/><BR/>thanks for wasting my time while I have about 25 due in 10mins and only one other person back there.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-40969950383477705322008-11-13T23:35:00.000-08:002008-11-13T23:35:00.000-08:00You just made my hellish night in hospital pharmac...You just made my hellish night in hospital pharmacy hell seem a little less hellish. You retail guys occupy a whole other level of hell. Guess I'll keep to my version of hell; at least I don't have to deal with the hella stupid public.Cracked Pestlehttps://www.blogger.com/profile/06175446141484464805noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-80586309395260250592008-11-13T22:00:00.000-08:002008-11-13T22:00:00.000-08:00What the hell is "Hayseed Hank" blubbering about? ...What the hell is "Hayseed Hank" blubbering about? Seems to me this is exactly the type of person DM is describing. Look, anonymous (if that is your real name), calling in a refill over the phone is not too freakin' hard. No, really. If "your phone took you over to the liquor dept." then it is an alcoholic phone and can't be trusted. That is, unless, your phone is in search of scotch (right DM?). I read that thing 4 times and still have no idea what you are trying to tell us. You can't negotiate copays or warm eggs at the pharmacy or a pharmacy blog site. Leave us poor pharmacists alone. Have fun at your "abattoir" - later.Phrustrated Pharmacisthttps://www.blogger.com/profile/07663924493522481064noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-80027160059136265942008-11-13T16:19:00.000-08:002008-11-13T16:19:00.000-08:00Ahhh...these are the posts that keep me coming bac...Ahhh...these are the posts that keep me coming back to this little "blog garden." Sometimes when I'm behind the counter I don't feel like anyone out there really understands how frustrating retail pharmacy truly is. I work all day in a rushed frenzie without breaks to lengthen the lives of complete idiots...but at least there's Drugmonkey's blog to look forward to at the end of the day. <BR/><BR/>Thank you Drugmonkey.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-62367625070973859662008-11-13T15:32:00.000-08:002008-11-13T15:32:00.000-08:00I walk up to the counter and say, "Pills for Charl...I walk up to the counter and say, "Pills for Charlie." You go to the bin and...<BR/><BR/><I>my cell phone rings</I><BR/><BR/>But seriously.<BR/><BR/>My favorite was a lady coming to pick up Topamax for her adult MR/DD daughter on Part D. The Rx never got filled somehow, and the good people at W.H.I. were giving me the ever helpful "DUR REJECT ERROR". <BR/><BR/>Five times I told the woman, "Your daughter's prescription benefit is choosing to not provide benefits for this fill. Would you like me to call them to pursue this further?" <BR/><BR/>Five times she said, "This should have been filled and ready before I got here!" (nevermind that the pills were already counted.) <BR/><BR/>After the fifth time with this go-around, I declared, "FINE! I'LL CASH IT OUT!" My R.Ph. started cracking up, and I walked over to the register and said, "Your total is $386.72."<BR/><BR/>You can imagine the hilarity that ensued.Charliehttps://www.blogger.com/profile/17112218951851440404noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-15605669929557351482008-11-13T14:30:00.000-08:002008-11-13T14:30:00.000-08:00You sound angry, but when people are rude and disr...You sound angry, but when people are rude and disrespectful, you have full right to be angry. I need to work on being much more aggressive/assertive with rude customers. I am usually caught off guard by these rude, miserable people and just stand there in shock. But seriously, some people act like complete assholes for no reason at the pharmacy and I'm gonna start saying "oh hell no" and just flat out tell them they are rude. We don't have to put up with that, because when someone shits on you, it really does ruin your mood/dayAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-27034802129562443922008-11-13T14:28:00.000-08:002008-11-13T14:28:00.000-08:00Those in the retail biz feel your pain DM. I ca...Those in the retail biz feel your pain DM. <BR/><BR/> I can't stand people saying they 'dropped the Rx off hours ago' when we had documentation that they were in the store 30 minutes ago. I tell everyone that leaves the store to give a call to see if the Rx is done. The alternative is a pissy, dumb-ass standing next to the register and do a staring contest to our backsides. <BR/><BR/> What I usually do to get them to hang up at the register is to tell them it is a HIPAA violation (you're passing/confirming drug info and other personal information). They either hang up or I force them to wait till they are finished. Through clenched teeth [aka smile].Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-74556710133027367592008-11-13T13:35:00.000-08:002008-11-13T13:35:00.000-08:00You are my [freakin] IDOL.Come to Chicago and work...You are my [freakin] IDOL.<BR/><BR/>Come to Chicago and work for my pharmacy! Trust me, you will have PLENTY more rants to write about haha(defiant)convictionhttps://www.blogger.com/profile/00708013737854619456noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-47075315168516136312008-11-13T13:07:00.000-08:002008-11-13T13:07:00.000-08:00The comment about haggling struck me--my husband's...The comment about haggling struck me--my husband's from the old country where haggling is a way of life (though I doubt there's much of a leg to stand on when wanting to work out a better price deal for a pharmaceutical--lucky him) and I just pictured this young professional in his new 'girlie' smock attempting to come to terms with Hayseed Hank who'd brought in a couple chickens and several dozen still-warm eggs.<BR/><BR/>But, as for the matter of picking up meds... from my perspective, after the anxiety of learning I had a 'condition' for which I'd have to take a daily pill the rest of the time, I had to further traumatize myself with calling in the refill request on an automatic refill machine--like my phone always took me over to the liquor dept., on hold almost forever, until finally someone figured how to transfer the call in-house. Once, I remembered to call back after a few days after the deficiency symptoms were too bad. So after that I ordered refills early so as not to actually run out of the drug (or refills), and sometimes they'd huff and puff about me not coming to pick it up before they wanted to throw it out. And when there was too much flak about ordering early, I got to telling them in the pharmacy I'd pay cash, but then I found that they'd charge p'rt near same as 3 fills as for 3 months worth whether or not I paid cash, so now I avoid the hassle, and go out to the abattoir and fix me up a year's worth at a time. My Hayseed Hank doesn't much care for the stench of dessicated thyroid, but I take it out to the garage and remind him that he likes my liverwurst.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-25332431118002062062008-11-13T10:39:00.000-08:002008-11-13T10:39:00.000-08:00Poor Drug Monkey. I need a drink just reading the...Poor Drug Monkey. I need a drink just reading the account of your day.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-36120563290229152172008-11-13T06:48:00.000-08:002008-11-13T06:48:00.000-08:00"As a matter of fact, it's perfectly legal for you..."As a matter of fact, it's perfectly legal for you to make out most of your check ahead of time, before you even approach the counter."<BR/><BR/>Thank you Drugmonkey, thank you!! I am driven crazy by people who wait for the cashier to give them a total before they fill in the payee information on the check. Why are people so thick?Thom Fooleryhttps://www.blogger.com/profile/12818320706747408688noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-9015145739642652292008-11-13T06:10:00.000-08:002008-11-13T06:10:00.000-08:00standing in line behind these idiots is no joy eit...standing in line behind these idiots is no joy either..no wonder the script i'm standing in line for is clonazepamAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-85826932956750775832008-11-13T03:27:00.000-08:002008-11-13T03:27:00.000-08:00Yes, this describes my workplace exactly. Amazing ...Yes, this describes my workplace exactly. Amazing how people are so much alike no matter where they are from. Every Sat. we spend about 45 mins. taking bags out of the customer pick up bins and reversing the claims and putting the drugs back in stock because no one has come to pick up the drug they had their Dr. write a prescription for, never will understand that. Sometimes it's the price but lots of times there isn't any co pay and they still don't pick it up.snarkiehttps://www.blogger.com/profile/02120512886473883987noreply@blogger.comtag:blogger.com,1999:blog-10776815.post-9001053018653445402008-11-13T00:40:00.000-08:002008-11-13T00:40:00.000-08:00Poor Drugmonkey. It's like you were in my pharmacy...Poor Drugmonkey. It's like you were in my pharmacy, looking over my shoulder all day.<BR/><BR/>Feelin' your pain.Nancyhttps://www.blogger.com/profile/02528050919715229997noreply@blogger.com