Monday, February 23, 2009

Highlights From Friday's Pill Counting Action.

Sometimes your head doesn't clear up enough to process the memories until Monday, but it is always Friday that supplies the most pill counting highlights. Always. 

The day always starts with the checking of the voicemail. First message of the day; "Um.....hello?.......hello? The voice was soft and pleading, seeking help, or maybe just human companionship, at 2:34 in the morning, which was when the time stamp told me this person had connected with the machine. "Hello?".....a little softer this time. The person was giving up. Then a little click. The machine had won. 

The next voicemail, in its entirety; "What kind of message should I leave?" Well my dear customer, the answer to that question is really constrained only by the limits of your imagination. The day's weather forecast might be nice, or maybe some news headlines, just in case I woke up late and missed this information on my way into the store. Or maybe you could go a little avant-garde, that would be cool. I once had someone play Spinal Tap's "Sex Farm" into the voicemail machine. So far I think that's been the coolest voicemail I've ever received, but I'm sure with a little inspiration dear customer, you can top it.

11 hours and 50 minutes to go. 

First customer of the day had an urgent complaint. The kind that had to go to a person of authority. Since I'm basically Sulu sitting in the captain's chair when Kirk, Spock, and the guy you've never seen before who will be shortly killed are away from the Enterprise, the task fell to me:

"My wife's been getting loads of free stuff here, cartloads, and I need it to stop. We've been divorced 42 years and I'm tired of her using my good name."

I could almost identify the brand of gin on his breath. At first I thought Bombay Sapphire, but that was probably just because I wanted some Bombay Sapphire so badly at the moment. After more objective sniffing, I was sure it was the cheap Seagrams

"I'll take care of it." I assured the man I was insanely jealous of for being able to get away with being drunk at 9:30 in the morning. And that was that. Being Sulu isn't so hard sometimes. 

11 hours 30 minutes to go. 

A customer spent a good 5 minutes trying to convince me the house brand Tylenol PM and brand-name Excedrin were the same thing. He was arguing like his life depended on it. I wondered why he was so desperate, and I actually kept the conversation going longer than I normally would have just to see if I could find some reason why this was such a vital issue to him. I  never did, so I finally ended it with a "well they are both pain relievers, but this one will make you drowsy." 

That got me a death glare from the desperate customer. He had failed in his mission to bring me over to his point of view. 

Customer call: "Yeah.....I need my Septra refilled.....I'll spell it for you....o-m-e-p-r-a-z-o-l-e." 

For those of you not in the profession, Septra is an antibiotic. Omeprazole is used to treat acid reflux in the stomach. 

Doctor call: Yeah I'm phoning in a new prescription.....blah blah blah.......

Me: OK, just this time or do you want additional refills?

"Additional refills" Then a dead silence. I let the silence go on for awhile to see if it would sink in.

"Any particular number of additional refills?"

I'd never had a doctor call me an asshole before. I was feeling a little unprofessional about my snarkiness until he did that. 

Doctor call Number 2: "Yeah.....um.....Mr. Smith needs a refill of his Lipitor and the doctor OK'd it. Can you get that faxed over?"

Me: "You just said he OK'd it"

Nurse Dumbass: "So you'll send the fax?"

Me: "Uh, no, you just told me he OK'd it. How many times?"

Nurse Dumbass: "What?"

Me: And what was your name? 

"Nurse Dumbass"

It went in as OK'd per Nurse Dumbass 1 time. No fax was ever sent. 

6 hours to go.

A person called 3 times within 15 minutes to see if we had 180 tablets of Oxycontin 10 milligram. "The orange ones" It was very important they be orange. When you start getting calls like that on a Friday my friends, you don't need access to a window,  you know the sun has just gone down. 

Dusk was confirmed by the next call. "Yeah, I want some Viagra, but I don't have a prescription. What should I do?"

Let the Friday night begin. 

A customer asked me if the KY jelly could be found with the shaving cream. I so wanted to know what connection was being made in the customers mind between KY jelly and shaving cream, but I was interrupted by someone who asked where the diabetic candy was. 

I hate diabetics. The fact you think you're entitled to candy no matter your health condition is a big reason why you're in the position you're in fatass. Now I'll never know the mystery of the KY jelly shaving cream. Thanks for that.

My last customer was in a jam. He had left his Lexapro on the other side of the country and wanted to know if I might be able to fill it here. Easy enough when you work for a big-ass chain with a shared database. The customer was very grateful for this. "My wife was ready to overnight them to me" He said as I rang out his purchase. Meaning his wife was on the other side of the country. The man also refilled his Cialis and bought some condoms. 

So ended the Friday. For me. Although I'm sure the festivities continued all around town as I slept. 

19 comments:

Mother Jones RN said...

I think I know Nurse Dumbass. God help us all.

Anonymous said...

Thanks Jackass, my wife reads this blog, and that person was me, now she knows I am screwing around!

On the bright side the woman I picked up tonight at the bar was smoking hot (my wife is a 400lb diabetic with fibromyalgia who eats candy and drinks ensure all day)...so it was totally worth it. If she divorces me I probably won't need the Lexapro anymore as I will be out banging hot chicks and not at home vomiting every time my wife finds week old food in her fat rolls and then proceed to eat it. Amazingly she does not get sick as the sweat and bacteria actually pickle the food and preserve it.

So thanks, I appreciate what you do for our community you are a real hero....

Reflecting on the above post, perhaps I need the Lexapro to help control the bipolar tendencies I have...nah I will just bang hot chicks.

Heather said...

Drug Monkey, your public service quota for the day has been filled.

For the past three days I have been CRAMMING non-stop for my behavioral neuroscience exam. I was up until 3 this morning studying, when I decided I'd try to sleep for a few hours. Of course, that meant that I spent the next 3.5 hours tossing and turning, having the itchies for no good reason, seeing little 20 second flash clips of cAMP systems run through my head, and mentally rehearsing neuroanatamy- all of this mysteriously to the tune of "The KKK Took My Baby Away" by the Ramones. (Couldn't it at least have been "I Wanna Be Sedated?")

The point is that when I finally admitted defeat and rolled out of bed 3 hours and 45 minutes later, it was shaping up to be a Very Bad Day. Big exam, no sleep, bad mood, blah, blah fuckity blah. And then... then my apartment was filled with the sounds of laughter.

See, whatever gift of inspiration your tech passed on to you the other day, well, that spark was passed to me.

...Although I'm sure that when I'm wracking my brain trying to remember the exact pathways and mechanisms for Tyrosine Receptor Kinsases, my mind will wander to KY and shaving cream...

Jake Mock said...

Is your bet on affair or lie for Lexapro man?

Anonymous said...

KY jelly+ shaving cream= hairless party time

Anonymous said...

Is Bombay Sapphire any better than Hendricks? Blech.

PS - no 'customer' will EVER top the Sex Farm voicemail....

Anonymous said...

give me your job number and ill leave messages that top spinal tap

;)

DrugMonkey, Master of Pharmacy said...

Jake,

He was definitely a tourist. He was definitely relieved to be getting the lexapro, this is california. I'm saying 80/20 in favor of affair.

Anonymous said...

FYI, Angelina Jolie once publicly admitted to using KY jelly to shave her legs if she's out of shaving cream. Supposedly it makes the legs smooth as a baby's ass. I am guessing the woman had no idea what it is actually used for because she's never gotten laid... probably thought it was a "special" shaving cream. Glad I could solve the mystery in your life, you're welcome.

Phrustrated Pharmacist said...

arollerskatingjam: your response made my day, I'm using that one....repeatedly. DM, do you find people are approaching more often for argument-consultations, or is it just me? I seriously can't remember people being as confrontational about advice given as this cough/cold season. It seems everybody wants validation that the sinucleanse/mucinex/phenylephrine/herbal product in their chubby little hooves will help with their runny/stuffy nose. I'm ready to just say "yeah, that's the best stuff...." As we know, believing is half the battle. As George Costanza once said: "it's not a lie if you believe it" Let me know your thoughts. I feel your frustration, you're not alone.

Anonymous said...

Similar to your Septra/omeprazole thing (mispronunciations are the best!), this weekend I had a customer tell me she needed her "huma-glin" and "huma-glog" refilled. I had to put her hold while I laughed.

Charlie said...

I really don't understand love affairs.

There was a prostitute and a pimp on the rapid transit car this afternoon. At least neither of them were pretending.

Alanda Jacobs said...

So, if you're Sulu, does that mean when you're drunk you sword-fight shirtless?

'Cause, you know, that would be interesting... ;)

Anonymous said...

Why buy shaving cream, when one can just use KY? (thanx AJ for the health and beauty tip). Get that industrial tube of KY, shower and shave all those naughty bit. Hop out and towel, and get ready for some hairless, smack that ass fun!
Saving money on beauty care too!

Had someone in the store tell me you can't use Astroglide as shaving cream because it was "too tacky". This person was 300+lbs. A wee bit of oversharing.
*hurl*

That guy was so gonna drill is port in the storm.

Did the person ever come in for the Oxy?

LD 50 LabRat

Anonymous said...

We have a customer who has Spock's voice, doesn't look anything like them, but with my eyes closed i could swear it was leonard nimoy i was talking to, especially over the phone.

bjoly said...

I had a lady today insisting I fill her xanax eye-drops. When she recieved her xalatan she got mad and insisted we made a mistake. She was not on xanax by the way, but maybe she should be.

Anonymous said...

Because the orange ones taste better, that's why. Got it?

Anonymous said...

Screw the KY jelly.... it's all about the vaseline:

http://www.youtube.com/watch?v=jOR4qekHWlA

Anonymous said...

....Star Trek cologne/perfumes.

http://trekmovie.com/2009/03/04/trek-spring-collection-preview-first-look-at-genki-star-trek-fragrances/

For the Klingon-speakers among us (who apparently outnumber the Navajo speakers....)