tag:blogger.com,1999:blog-10776815.post1128993110579887263..comments2024-01-31T08:27:22.773-08:00Comments on Your Pharmacist May Hate You: In The Spirit Of Friendship And Cooperation, I Continue To Help A CVS Executive With A Vexing Problem. Unknownnoreply@blogger.comBlogger17125tag:blogger.com,1999:blog-10776815.post-53746385081040833922013-03-06T05:59:33.745-08:002013-03-06T05:59:33.745-08:00Great Article.
This article was so exquisite, so s...Great Article.<br />This article was so exquisite, so succinctly to the point. 6 years for this BS?<br />No doubt his blue head was about to blow-up, but his nuts were no-doubt being crushed from above as it is a cascade down pain endured delivered sick mentality here.Pharmacist Bobnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-91792090421773367422012-11-01T06:43:02.310-07:002012-11-01T06:43:02.310-07:00As much as I'd enjoy seeing CVS executives in ...As much as I'd enjoy seeing CVS executives in front of Congress, I can't see how it's considered fraud if scripts are eventually backed out and returned to stock if they aren't picked up.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-15135751009505267402012-11-01T06:33:59.613-07:002012-11-01T06:33:59.613-07:00A friend working for CVS says she got an email yes...A friend working for CVS says she got an email yesterday from corporate saying how important it is to get patients to agree to sign up for Readyfill.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-80231393573812482542012-10-26T19:59:23.029-07:002012-10-26T19:59:23.029-07:00This is the reason why I left pharmacy altogether....This is the reason why I left pharmacy altogether. Community pharmacy isn't and never will be again what it used to be. CVStress couldn't pay me enough to come back. Why break your back for measly raises based on imaginary numbers? <br /><br />I persuade all pharmacy students that I meet (especially those on rotations/shadowing at my hospital) to switch majors or at least never to work retail. I've diverted several over the years from seeking a retail position at a big boy pharmacies.<br /><br />By the way, I'm a physician now. And 100 times happier. All you unhappy retail pharmacists out there, leave if you can. Not saying you have to go med, but do something, anything else that makes you happy. Don't feed the machine.<br /><br />Side note, It's actually funny that other docs complain about 15 minutes with a patient! I wish we had that at the counter! <br /><br />Dr. X, PharmD., MDAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-3039610032260404552012-10-26T12:47:29.623-07:002012-10-26T12:47:29.623-07:00I counted TWENTY targets/goals that determine whet...I counted TWENTY targets/goals that determine whether or not a person is "exceeding expectations", None of them mentioned patient care. Meeting or falling short of these "targets" determines a raise/bonus or one's position on the emails of shame. I am sick of reading the lies about this.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-51619154859307716812012-10-25T17:47:11.557-07:002012-10-25T17:47:11.557-07:00Apparently Ryan Barna has yet to be fired. Seriou...Apparently Ryan Barna has yet to be fired. Seriously DeAngelis?!? grow a sack and do your job.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-29496566636117778542012-10-25T16:37:49.542-07:002012-10-25T16:37:49.542-07:00We used to receive those threatening emails on wee...We used to receive those threatening emails on weekly basis(Mr. Barna's neighboring district). Then, on every Wed RPHs in "underperforming" stores had to spend an hour on the conference call, explaining what exactly we were doing in order to improve our service.<br />No patient counseling or MD calls could be done during that hour. RPHs were obliged to ensure our techs called every customer by name at least 3 times. All phones and the Drive Through must be answered in 20 seconds or less. My DM was sometimes hiding in the isles, listening to conversations, and then bashing the pharmacist if a tech forgot to call someone by name. <br />One of the CVS "pearls" from ex-my DM<br />"Pharmacists,<br />I was just on a conference call with the region and Ryan Barna the RxSup in District 4 is determined to take over our reign at the #1 spot for text enrollment. I know most of you as well as myself have worked under him in the past so we cannot let this happen!!!<br />Please push that much harder over the next couple days/weeks to make sure we hold on to being #1!"<br />The only questions is, where in this equation is a patient? What happened to patient care and medication safety? It's all about imaginary numbers nowadays.<br /><br />Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-58058964359627125812012-10-25T13:39:27.015-07:002012-10-25T13:39:27.015-07:00Been there many times with Wrong Aid. Cried all th...Been there many times with Wrong Aid. Cried all the time. The key though is to get behind that counter and speak with a thick accent. Maybe change your appearance somewhat. You see customers will NEVER get irate or pick on a foreign pharmacist. They're too afraid they'll be labeled prejudice. I swear, when I gave some bad news (drug not in stock, insurance expired, co-pay high....whatever) as long as I used my fake accent I got away with only an understanding smile from these customers (of course this was way easier on the phone) Even the DMs and PDMs won't treat the foreigner as poorly as they will you, for the same reasons. Cmon fight back; tell this Barna guy you feel he is insulting your culture by typing in CAPITOLSAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-67034596597798450672012-10-24T21:07:27.824-07:002012-10-24T21:07:27.824-07:00I worked for Ryan Barna. I worked for Ryan Barna. Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-7625823733316112992012-10-24T20:42:34.483-07:002012-10-24T20:42:34.483-07:00Just an FYI DrugMonkey, the idiots have changed th...Just an FYI DrugMonkey, the idiots have changed their email server to @cvscaremark.com.<br /><br />-CVSPharmDUSA<br /><br />PS - My captcha read "terdshu", ha.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-41572299543242532032012-10-24T05:26:54.635-07:002012-10-24T05:26:54.635-07:00Anonymous,are you over 50? Are you in NJ?
You wer...Anonymous,are you over 50? Are you in NJ? <br />You were terminated for being old,but that would be illegal,so when the first "legit" incident came up,they had their excuse.<br />When it happened here it was like the christening scene in the "Godfather".the over- 50's were dropping like flies.<br /><br />Our attorney says age discrimination is hard to prove &wouldn't take the case.<br />Luckily all the new grads were there to pick up the slack......<br />May Big Evil rot in Hell.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-26879197760289167952012-10-23T15:34:23.956-07:002012-10-23T15:34:23.956-07:00Oh yes, I know all too well about this management ...Oh yes, I know all too well about this management style. It's completely disgusting. Being with the company for several years as a PIC, I was let go for my first and only customer complaint. Yes, that's right-First and Only!! My character as a pharmacist was completely attacked. Did they ask they question, "hmmmm, what could've made one of our better pharmacists to have such a bad night?" No. Essentially, I was told that I was not a good pharmacist that had a bad night, but that I was a bad pharmacist that finally revealed my true colors. Unbelievable! Well, actually, not that unbelievable. I'm not the first pharmacist that they have terminated completely unjustified and I am sure I am not the last. Watch out current CVS pharmacists!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-68360881646847344632012-10-22T20:44:58.622-07:002012-10-22T20:44:58.622-07:00That e-mail is a year and a half old. And it's...That e-mail is a year and a half old. And it's only gotten worse. Yup, the most important thing we can do at CVS is not provide someone their prescription, it's say their name. I've never, ever, ever seen upper management so completely out of touch. It wasn't always this way. This used to be a respectable company, then they decided stock price was more important than anything else.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-29152049403728194922012-10-22T18:30:47.306-07:002012-10-22T18:30:47.306-07:00They must have templates of emails they send....re...They must have templates of emails they send....reads like it could have been signed by my sup at CVSAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-65187389504442918662012-10-22T11:55:55.732-07:002012-10-22T11:55:55.732-07:00Hey DrugMonkey, this is harassment. I cannot belie...Hey DrugMonkey, this is harassment. I cannot believe he wrote these emails. The PICs should not let this bother them. He is just trying to get his bonus in the most horrible fashion I have ever seen. I feel bad for his family. I bet he never felt bad about firing someone. He probably never thought about their family. I am sure no one was fired over those metrics unless they had too many customer complaints. I am doing what JP said to do. I make sure I try to counsel almost everyone that comes to my pharmacy, even if they don't have any questions about the medicaitons they pick up.PharmD Bloggerhttp://pharmdblog.blogspot.comnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-85384946444737827842012-10-22T08:50:07.792-07:002012-10-22T08:50:07.792-07:00Sadly, this is the corporate culture that exists. ...Sadly, this is the corporate culture that exists. This theme is repeated in nearly every email and most definitely at every meeting. I still fail to understand how berating and threatening employees makes them more productive. Now I hyperventilate about rxs "going red" instead of focusing on getting the right drug to the right patient. The emphasis on the metrics is 100%, the mention of patient care is zero. When tech hours are cut, we are told to "pick up the pace." The latest is the flu shot "target". We are told to offer flu shots at drop off, pick up, and during phone calls. An"assistant" has been appointed to visit the stores to check on the progress. The assistant who harasses the staff into giving the most shots will win a prize. (Maybe night with an escort?)<br />The fun never ends...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-10776815.post-23106509415833012972012-10-22T05:54:28.415-07:002012-10-22T05:54:28.415-07:00Great writing my friend, and I say my friend becau...Great writing my friend, and I say my friend because you see it exactly as I see it. I laughed in a sick way as it is sick behavior by this pathetic company. I despise them so much I hope from the bottom of my heart that they are destroyed before they destroy our profession. This guy can stick his blue head up his ass. Unfortunately this behavior of un-professionalism is top-down behavior, he gets the same shit from above and so on, and at the top of the helm is the pharmacist in charge Larry Merlo. Merlo should be chastised for this. Kicked out of the profession!Anonymousnoreply@blogger.com